Relocating to a new place can be stressful, and hiring packers and movers is supposed to make it easier. However, the rise of online fraud in this industry has left many customers with bad experiences. Fake companies can take advance payments and disappear, damage or steal goods, or deliver poor services. To protect yourself, here’s how to spot a fraudulent packers and movers company online:
1. No Physical Address or Office Visit Option
One of the biggest red flags is a company that does not have a physical address or refuses to let you visit their office. A legitimate company will always be transparent about their location and encourage face-to-face interactions.
2. Lack of Proper Documentation
Authentic packers and movers should be registered with government authorities. Always ask for their license number, GST registration, and other legal documents. If they hesitate or cannot provide them, it’s a clear warning sign.
3. No Website or Poor Online Presence
Fraudulent companies often operate without a proper website or maintain low-quality, generic websites with minimal information. A trustworthy business will have a well-designed website, contact information, and active profiles on Google and social media platforms.
4. Too-Good-To-Be-True Quotes
If a company is offering prices that are significantly lower than competitors, be cautious. Fraudsters use this tactic to lure customers. Always get multiple quotes and compare services before choosing.
5. No Written Agreement or Bill
A genuine packers and movers company will provide a written estimate and contract before starting work. Avoid companies that insist on verbal agreements or ask for full payment upfront without providing any paperwork.
6. Negative Reviews and No Customer Support
Always check reviews on trusted platforms like Google, Justdial, or Trustpilot. Repeated complaints about service, delivery, or refunds are strong indicators of fraud. Also, test their customer support responsiveness before finalizing.
7. Demanding Large Advance Payments
Be wary if a company demands a large upfront payment or only accepts cash or personal payment apps. Professional movers typically ask for partial payment upfront and the balance after service completion.
Final Tip:
Always trust your instincts. If something feels off or too easy, it probably is. Doing proper research and due diligence can save you from becoming a victim of fraud while ensuring a safe and smooth moving experience.
